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EVGA offers a variety of warranties to fit your needs. Read below for more information. If you need to take advantage of EVGA's warranty, please visit our RMA page for detailed instructions.
For our retail products that carry an extended warranty, and were purchased on or after June 22, 2005, EVGA will provide an extended warranty to the original purchaser of each retail product and that the product will not suffer, in material or workmanship, from any defect that adversely affects the performance of the product. This extended warranty is valid so long as the original purchaser owns the product and is based upon the following:
An EVGA product contains a suffix used to identify the warranty. As an example: 130-SB-E675-KR shows -KR for the suffix. This example can be used for all EVGA part numbers when referencing the suffix.
*Exception: 100-UT-0400-BR is covered under 30 day DOA only
All RMA replacements to countries outside the EU will state Warranty Replacement on the package to assist in avoiding any Brokerage Fees through customs. EVGA is NOT responsible for any fees charged by the destination country's government body or brokers due to brokerage fees.
EVGA reserves the right to claim for shipping fees as well as a service charge from the customer for any incomplete or modified product that is returned and requires repair or replacement, or when the customer is not entitled to any coverage under EVGA's warranty. Service charges are variable based upon the actual material and labor cost to replace missing or modified parts back to their original factory condition.
EVGA recommends UPS, DHL, and FedEx for shipments and to always purchase insurance to protect your investment.
Please Note: As EVGA strives to honor the best warranty in the business we have made, and will continue to make, policy changes. Make sure you read this document carefully and check back for updates. EVGA reserves the right to change this policy without advance notice.
EVGA also offers an industry exclusive Step-Up® program for qualified parts as well as an Advanced RMA (EAR) Program.
Please feel free to call us first for any needed support at +49.89.189.049 11 Monday through Friday between the hours of 9:00 and 18:00.
We stand behind the products we sell for their value, quality, and reliability.