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EVGA offers a variety of warranties to fit your needs. Read below for more information. If you need to take advantage of EVGA's warranty, please visit our RMA page for detailed instructions.
EVGA will provide a warranty to each retail product and that the product will not suffer, in material or workmanship, from any defect that adversely affects the performance of the product.
These warranty terms are valid for purchases ON or AFTER July 1st, 2011. Warranty terms prior to July 1st, 2011.
EVGA offers various limited warranty terms from the date of purchase to the original owner with a valid invoice. For original owners without a valid invoice and users that have not purchased the product from an authorized reseller, the warranty period is 3 years from the date that the product was shipped from EVGA's warehouse. Registration is recommended by EVGA, but not required on the following:
Optional Extended Warranty and Step-Up® programs are offered for purchase upon product registration within 90 days of the purchase date by the original owner on applicable parts. See terms for details.
EVGA recommends that any product purchased from a local reseller should be returned to that reseller for any warranty assistance within the first year of purchase.
Original warranty on products purchased before July 1st, 2011.
EVGA offers an transferable warranty for products shipped new from EVGA on or after July 1, 2011 so long as the product is in its original factory condition and retains all of the factory labels and stickers. The transferred warranty will not exceed 3 years from the products shipping date from EVGA and will also not exceed the original warranty offered on the product.
Transferable Warranty Exceptions
EVGA reserves the right to claim for shipping fees as well as a service charge from you for any incomplete or modified product that is returned and requires repair or replacement, or when you are not entitled to any coverage under EVGA’s warranty. Service charges are variable based upon the actual material and labor cost to replace missing or modified parts back to their original factory condition.
All RMA replacements will state “Warranty Replacement” on the package to assist in avoiding any taxes, duties and/or brokerage fees through customs or otherwise. EVGA is not responsible for any fees charged by the destination country’s government body, brokers or other third party.
If your package is received with physical damage, a claim cannot be processed due to the limitations with postal services and the package will be returned to sender without alternative options.
Please Note: As EVGA strives to honor the best warranty in the business, we have and will continue to make policy changes. Make sure you read this document carefully and check back for updates. EVGA reserves the right to change this policy without notice. Last update 29/04/13.
Please feel free to call us first for any needed support at +49.89.189.049 11 Monday through Friday between the hours of 9:00 and 18:00 CET.
We stand behind the products we sell for their value, quality, and reliability.